Refund/Exchange Policy:
If you have a problem with your order please contact us immediately. Customer satisfaction is adorethairco.'s highest priority. If you receive a damaged product an exchange will be issued. Returns are welcomed if packages are unopened and returned in their original selling condition within 48 hrs all tags and packaging must be intact and not damaged or torn . Hair cannot be exchanged after It has been used or altered in any way. Hair must be returned in the same form the hair was shipped.

Shipping & Delivery Policy:

Processing Time: 2-3 Business Days

Delivery Time: 3-7 Business day Flat Rate Shipping

Tracking numbers are automatically emailed once hair has been shipped, after 2-3 Business days

Orders can take up to 48 hours to process & verify credit card information we want to protect our before we ship we must verify all orders. Upon shipping, you will be notified by e-mail or text message with tracking number. Orders arrive in 3-7 business days after they are shipped. Most orders are shipped in 3-7 business days after order. We do not have overnight shipping on products to allow for this 2-5 day grace period to ensure credit cards are valid. Any fraudulent orders will be rejected.